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Essential Terms of Service: User Guidelines, Responsibilities and Legal Policies


Terms of Service
Last updated: 12 December 2024

1. Acceptance of Terms

By accessing or using lucidesign.co (“the Site”), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site. We may update these Terms at any time, and the latest version will be posted here. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.

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By using the site, you agree to follow these terms. If you don't agree, don't use the site. These terms can change, and if you keep using the site after updates, you accept the new terms.

2. User Eligibility

You must be at least 13 years old to use this Site. By using the Site, you represent and warrant that you are of legal age to form a binding contract or have obtained parental or guardian consent to use the Site.

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You need to be the required age to use the site. If you're underage, you must get permission from a parent or guardian.

3. User Responsibilities

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable local, state, national, or international law or regulation.
  • Engage in any unauthorized data scraping, hacking, or accessing private areas of the Site.
  • Post, upload, or distribute any content that is offensive, defamatory, or violates intellectual property rights.

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To use certain site features, you'll need to create an account. You must provide accurate info and protect your login details. You’re responsible for what happens under your account and must notify us if anything suspicious happens.

4. Content and Intellectual Property

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Your Content: You retain ownership of any content you post, upload, or otherwise submit to the Site, but you grant lucidesign.co a worldwide, royalty-free, non-exclusive license to use, display, and distribute your content for the purposes of providing the services on the Site.
  • Site Content: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of lucidesign.co or its licensors and is protected by intellectual property laws. You may not use this content without explicit permission.

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Your Content: You own anything you post, but give us permission to use it for site services.Site Content: The content on the site belongs to us or our partners and is protected by copyright. You can't use it without permission.

5. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found at 👇Please review it to understand how we collect, use, and protect your personal information.

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Your use of the site is also governed by our Privacy Policy, which explains how we collect and protect your data.

6. Prohibited Activities

You agree not to:

  • Use the Site to engage in any fraudulent or illegal activity.
  • Use the Site to transmit viruses, malware, or other harmful software.
  • Use automated tools (like bots) to access or interact with the Site in any way.
  • Engage in any conduct that could harm, disable, or overburden the Site or its servers.

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Don’t use the site for fraud, spread viruses, use bots, or do anything that could harm the site or its servers.

7. Termination of Access

We reserve the right to suspend or terminate your access to the Site at our discretion, without prior notice, for any violation of these Terms or for any reason.

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We can suspend or stop your access to the site at any time if you break these terms or for any reason.

8. Disclaimers

  • The Site and all content are provided "as is" and "as available." We make no warranties or representations, express or implied, regarding the accuracy, reliability, or availability of the Site or its content.
  • We do not guarantee that the Site will be error-free, uninterrupted, or free from viruses or other harmful components.

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The site is provided "as is" without any guarantees of accuracy, reliability, or being free from errors or viruses.

9. Limitation of Liability

To the fullest extent permitted by law, lucidesign.co, its affiliates, and their respective employees, officers, or agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to any errors, omissions, or interruptions in the availability of the Site.

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We aren't responsible for any damages that happen from using the site, including errors or interruptions.

10. Indemnification

You agree to indemnify and hold harmless lucidesign.co and its affiliates, employees, agents, and partners from any claims, losses, damages, or expenses, including legal fees, arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

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You agree to protect us from any legal claims, damages, or expenses if you misuse the site or violate these terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Colombia. Any disputes arising from these Terms or the use of the Site will be resolved through binding arbitration in Colombia, in accordance with the Colombian law and shall be subject to Colombian judges and courts.

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The laws of our location govern these terms, and disputes will be handled through arbitration in a specified place.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will post the updated version on this page, and the "Last Updated" date will be revised accordingly. Please review these Terms periodically for any changes.

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We can update these terms at any time. Any changes will be posted on the site, and you should check for updates regularly.

13. Contact Information

If you have any questions about these Terms, please contact us at: contact@lucidesign.co

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Your privacy is important for us

Understanding Your Privacy Data Collection, Security, and User Rights: A comprehensive overview of how collects, protects, and uses your information. Review our approach to personal and non-personal data, your rights under privacy laws, and the steps we take to safeguard your privacy.


Privacy Policy
Last updated: 16 December 2024

1. Information We Collect

We collect various types of information to provide and improve our services:

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We collect personal details like your name, email, phone number, and billing info, along with non-personal data such as IP address, browser type, device info, and location. We also use cookies to track site activity, improve user experience, and personalize content.

A. Personal Information

This includes information that can personally identify you, such as:

  • Name
  • Email address
  • Phone number
  • Billing information (if applicable)

B. Non-Personal Information

This includes data that cannot be used to personally identify you, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Location data (if applicable)

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our website. Cookies help us improve user experience, analyze trends, and track users’ movement on the site.

Types of cookies we use:

  • Essential cookies (to enable basic functionality)
  • Performance cookies (to track site performance)
  • Functional cookies (to remember user preferences)
  • Targeting cookies (to show personalized ads)

You can control cookie settings through your browser settings. However, disabling cookies may impact your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To process transactions and fulfill your requests (e.g., customer support).
  • To send promotional or marketing communications (with your consent).
  • To improve and personalize your user experience.
  • To analyze website usage and trends.
  • To comply with legal obligations and protect our rights.

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We use your information to run our website, fulfill requests, send marketing communications, improve your experience, analyze trends, and comply with legal requirements.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers in the following circumstances:

  • Service Providers: We may share your information with third-party companies that assist us in operating our website, conducting business, or providing services (e.g., hosting providers, payment processors).
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes (e.g., a court order, subpoena, or government request).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.

We ensure that these third parties are contractually obligated to safeguard your data.

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We don’t sell your data but may share it with trusted service providers for website operations or legal reasons. If our company is sold or merged, your information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

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We take steps to protect your personal data but can't guarantee 100% security due to online transmission risks.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails.

If you are located in the European Union or certain other jurisdictions, you may have additional rights under applicable data protection laws (e.g., GDPR).

To exercise your rights, please contact us at: contact@lucidesign.co

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You have the right to access, correct, or delete your personal information. You can also opt-out of marketing emails anytime. If you're in the EU or certain regions, you may have additional privacy rights.

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

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We’re not responsible for the privacy practices of other websites linked to from ours. We suggest reviewing their privacy policies.

7. Children's Privacy

Our website is not intended for children under the age of 13 (or under the age of 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information.

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Our site is not for children under 13 (or 16 in some regions), and we do not knowingly collect information from them. If we do, we’ll delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically for any updates.

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We may update our privacy policy occasionally. Any changes will be posted here, and we encourage you to check it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Lucidesign SAS
  • Calle 148 16b 47
  • Bogotá D.C., Colombia

1. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information to improve your user experience.

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Cookies are small files stored on your device when you visit a website. They're used to help websites function properly and improve your experience by remembering your preferences or providing useful data.

2. Types of cookies we use

  • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

We ensure that these third parties are contractually obligated to safeguard your data.

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We use four types of cookies:Essential Cookies:Are necessary for basic website functions like logging in or filling out forms.Performance Cookies:Help us track how many people visit and use the site, helping us improve it.Functionality Cookies:Make the site more personalized and interactive.Targeting Cookies:Are used by advertisers to show you relevant ads based on your interests.

3. How we use cookies

We use cookies to improve your browsing experience by remembering your preferences, enabling secure log-in, and collecting statistics to optimize site functionality. We also use cookies to deliver content tailored to your interests and to monitor site performance.

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Cookies help improve your browsing by remembering your preferences, allowing secure log-ins, gathering site data, and personalizing content based on your interests.

4. Managing cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

You can choose to avoid the use of Cookies on the Website:

  • You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.
  • If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser:

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You can choose to accept or reject cookies through the Cookie Consent Manager. If you decline, you can still use the site, but some features might not work properly. You can also manage cookies through your browser settings or opt out of Google Analytics.

For any other web browser, please visit your web browser's official web pages.

Additionally, you can prevent Google Analytics from collecting and using data about you by downloading and installing the browser plug-in available here. This creates an opt-out cookie that prevents the processing of your data. For more information about Google Analytics cookies, please see Google's help pages and privacy policy.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

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We may update this Cookie Policy occasionally to reflect changes in how we handle cookies or due to legal requirements. Check back regularly to stay updated.

If you have any questions about our use of cookies or other technologies, please email us at: contact@lucidesign.co